We all need to find ways of delivering a better service and, in today's climate, find ways to control spending and to save money. For some services making sure everything is safe and secure is vital. Ecebs SmartCare provides a secure, automated solution to councils and organisation's providing social and health care, whether that is a taxi journey, day services or a home visit in the most cost effective way. In short, we can enable you to make a genuine difference to people's lives. With Ecebs SmartCare we share a common goal with all organisation's providing health and social care services including Local Authorities and Primary Care Trusts, and that is to help people live more successfully within their local communities. Ecebs SmartCare will ensure that individuals receive, and use, the help that's right for them.
The Ecebs SmartCare Product
It's Ecebs' patented technology that makes the difference:
- Secure automated system providing usage and payment data with web based access;
- Long term cost effective solution through automation;
- Fraud detection;
- Funds only leave council account when services have been provided
- Online system using GPRS technology recording all transactions;
- Full audit trail of all transactions by user and by operator;
- Reduced administration costs;
- Opportunity to rationalise services;
- Flexible reimbursement - no cash changes hands;
- Flexibility to add additional services to cards in operation;
- Lost or stolen cards can be blocked immediately preventing fraudulent use;
- Facility to set maximum values to control a customer's budget and reduce inappropriate use;
- Tariff structures can be setup and changed as required.
SmartCare offers an easy to use web portal that enables an operator to register a new user and issue a smartcard that can be sent by post or issued then and there.
The back office software securely stores all transactions and at no point does the smart card being issued need to hold funds as this can be retained within council accounts and be drawn from the card holders budget account when card transactions are processed.
SmartCare provides automated and extensive reporting capabilities - no need for a cumbersome paper receipt trail to be audited and transactions are conducted securely and by authorised service providers.
SmartCare supports the future addition of different council services.Other services e.g personal health budgets can also be added to the system and other service providers can be added to the system to allow for a flexible approach that allows all stakeholders to deliver services to their community - it simplifies the management of the delivery of these services and each stakeholder can have their own reports generated and sent electronically to support their requirements.
If you would like to find out more or to be shown a demonstration of the system the please call us on 01355 272911 or get in touch.
